Support page
To help you with everything!
LET'S START WITH THE BASICS!
Programming your first show? No idea how to use the software for your device?
Or do you just need to recap the basics? These videos are for you!
1: LtComposer
Introduction
Let’s dive deeper into the magic of LtComposer. Learn about the layout, compatibility and basic features!
2: FT
Elements
What are the basic color elements you can play with in LtComposer? In this video we’ll guide you through all of them!
3: Image
Library
Do you want to learn how to import images into LtComposer, how to use them and how create your own library? This video is for you!
4: Image:
basic controls
You can do some really powerful image adjustments in LtComposer. Learn how to size, transform and adjust images with few clicks!
5: Uploading to
Visual Poi
Once you have created your program, you want to learn how to upload it into your device, right? Watch this tutorial to learn how.
6: Uploading to
FT devices
Learn how to get your program full of beautiful pictures into your visual device! It’s easier than you think. Easy, right?
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VISUALPOI.ZONE
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Manuals
Read about important things
FW UPDATE
LATEST FIRMWARE FOR YOUR FT DEVICES
Our team always strives to bring you the very best from your Pyroterra Lighttoys devices.
That is why we are releasing new firmware for your Visual Poi V4 and other FT devices,
which unlocks great functionality and fixes known bugs.
WHAT IS NEW?
FT FIRMWARE 180813 BRINGS THE FOLLOWING:
- improved ON/OFF battery indication
- Favorite modes – quickly store your best color settings
- new PULSE command for LSF programming
- other enhancements and fixes
VISUAL POI V4 FIRMWARE V0.36 BRINGS THE FOLLOWING:
- possibility to completely reset the VPOI4 FLASH memory with the main button
- improved ON/OFF battery indication
- fix for rare occasions when the last LED of V4 MAXI could blink randomly in green color
- numerous other stability improvements and fixes
For a complete list of changes, please read the full changelog, that comes together with the update package.
HOW TO PERFORM THE UPDATE?
The firmware update is a delicate procedure, so please follow these instructions carefully. First, you need to download the correct update package,
depending on which product you own:
- If you own any FT product (like Zebra Poi, Buugeng, Fans or Staffs), please download the FT update package
- If you own any Visual Poi V4 product (like V4 MINI, CLASSIC, MAXI or Wand), please download the VPOI4 update package
After you download the correct update package and extract it, please follow the PDF instruction manuals included with the package or follow the video tutorial below:
FAQ
Question: With the new firmware, I cannot stop the running show with buttons 1,2,3,4 why?
Answer: The running show sequence can be stopped only with the red ON/OFF button. This change was needed because of the favorite mode's functionality.
Question: The favorite modes don’t work with my Visual Poi V4. What am I doing wrong?
Answer: First delete all memory banks 1-4 from LtComposer, then the favorite modes will be available to save and use.
Question: After the FW update, the shows randomly stop after a few seconds, or the color modes go to blue standby mode. Why?
Answer: Probably one of your devices is running the old firmware. Please make sure that all your FT remotes and FT devices are updated.
We hope you like the new features as much as we do!
